Frequently Asked Questions
Due to limited staff time and a high number of applications, it may take us 2-3 weeks to fully process your application. Please call the office at (608) 226-0300 if you have any questions & let our staff know it is regarding the Partner Shares program. We will do our best to promptly answer your questions and assist you in any way possible.
1. What are the steps to have a complete application?
- Complete the Partner Shares application form (either online or print & mail to the FairShare office).
- Mail or email your farm sign-up form to the FairShare office. (Both the farm and FairShare need a copy of this form).
- Mail a $25 initial payment check/money order payable to FairShare CSA Coalition to the FairShare office. The deposit will be applied to your co-payment amount. (Please note, if you pay by check, your check will not be deposited until March or April).
- Once FairShare receives items a, b, and c, we will send you a letter indicating the amount of assistance you will receive and your co-payment amount.
- All of your payments (single check, post-dated checks, SNAP vouchers or credit card) are due to FairShare before your application can be considered complete.
- Once all your payments are received, FairShare will mail the full payment to the farm.
For more information on how to apply for Partner Shares, watch this video.
2. I submitted an application – what happens next?
A FairShare Staff member or intern will follow-up you to confirm that we received your application and to let you know the next steps, which may include:
- Additional application materials needed
- Farm sign-up form
- Initial $25 payment (to hold your spot)
3. Where do I send my farm CSA sign-up form?
Email or mail your farm sign-up form to both the farm and to FairShare.
NOTE: DO NOT send the farm any CSA payments. All payments must go through FairShare.
4. Who do I make the check out to?
Make checks payable to FairShare CSA Coalition and mail them to 303 S. Paterson St. #1B, Madison, WI 53703.
5. What if I don’t have an HMO rebate?
That’s okay. We encourage those with health insurance to utilize any rebate benefits available.
6. What if my income is too high?
If you feel that you are in need of the Partner Shares support, you are invited to apply. We will contact you to discuss the details of your application and your individual situation.
7. How do I know how much I am going to pay (my payment plan or my co-payment amount)?
FairShare will send you a confirmation letter or email indicating the amount you owe toward your share and a proposed payment plan, once we have received your application, farm sign-up form and your $25 initial payment. We provide assistance of 50% of the cost of a share, up to $300, to eligible households and organizations.
8. Why do I need to pay a $25 deposit?
We request a $25 initial payment to reserve your spot in the program. The $25 will be applied to your co-payment.
9. Can I use SNAP/FoodShare/Quest/EBT to pay my $25 deposit?
No. You may use cash, check or money order. SNAP benefits may only be used to pay for food purchases within 2 weeks of when you will receive the food. Since you need to sign-up with your farm before the growing season starts, we request a $25 initial payment to reserve your spot in the program.
10. How do I know my application has been received?
- If you fill out an online application, you will receive a confirmation email. Please be sure to check your spam folder! We will also email you as we process your application materials and will request missing materials as needed.
- If you fill out a paper application, we will be in touch with you to make sure we have all the materials required to process your application.
- You may also contact the FairShare office to inquire as to whether your application has been received or to check on the status of your application.
11. Can I use my SNAP/FoodShare/Quest/EBT card?
- Yes. Co-payments may be made using one of the following methods:
- One check paying your full balance due
- One credit card payment for your full balance due
- Multiple, post-dated checks through a monthly payment plan
- Quest card, with offline food vouchers for each payment throughout the season
- Combination of Quest and check payments.
- You can complete the offline food vouchers to confirm your payments and submit all payments up front. During the growing season, we will debit your Quest card once per month using one voucher per month to complete your payments.
12. What if I don’t have SNAP/FoodShare/Quest/EBT?
That’s okay. Co-payments may be made using one check or credit card payment to pay your balance in full, or by using multiple, post-dated checks through a monthly payment plan.
To find out if you qualify for SNAP, contact the FoodShare helpline (877-366-3635) or go to GetAQuestCard.org.
13. Can I pay my co-payment amount up front?
Yes. We encourage you to pay for your balance due in one check or credit card payment.